Level 2: Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Drive

Course Content:


On this course you will cover:

The Regulatory Framework of the industry
Routes and Fares
Transporting Parcels, luggage and other items
Transporting of children, young persons
Passengers who require assistance
Maintenance and safety inspections
Health & Safety
Road Safety
Professional customer service


Units Will Be Covered:
Unit 1: Health and Safety in the taxi and private hire work environment
Unit 2: Road safety when driving Passengers in a taxi or private hire vehicle
Unit 3: Professional Customer Service in the Taxi and Private hire Industry
Unit 5: The regulatory framework of the taxi and private hire Industry
Unit 6: Taxi and private hire services for passengers who require assistance
Unit 7: Routes and fares in the taxi and private hire vehicle industries
Unit 8: Transporting parcels, luggage, and other items in the taxi and private hire industries
Unit 4: Taxi and private hire vehicle maintenance and safety inspections
Unit 9: Transporting children and young persons by taxi or private hire vehicle.

Entry Requirement:
There are no formal requirements for this course. However, in order to operate a taxi or private hire vehicle, learners must be in possession of a local council-issued taxi or private hire vehicle (PHV) licence. The licence will specify the locations/areas in which the learner is allowed to operate a taxi/private hire vehicle.

Before learners can apply for a taxi/PHV licence, they must:

Work permitted in the UK (be able to work legally in the UK)
Candidate must hold a full Great Britain or Northern Ireland driver’s licence – or a full EU driving licence.